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Kaching Store App Version 2.0

Running on both iPhone and iPad, Kaching Store app is a mobile POS designed with sales assistants and end customers in mind.  Allows access to meaningful product and customer data.

UI / UX / IxD

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Problem Statement

The Idea

The current version of the product (V.1) isn't scalable, it was tailored for a client in specific. It doesn't meet proper user experience standards (iOS), and it lacks some visual appeal. 

 

Build an intuitive, flexible, forward-looking app (V.2) for managers and sellers, considering fundamental aspects such as the seller's journey, needs, and expectations of clarity in usability.

 

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Conducting Interviews

Series of interviews were conducted with the objective of finding the areas that were most valued by the users, at the same time emphasizing the efforts of improvements in those which users find problems.

 

First take on the Information 

Architecture for the M.V.P

 

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Minimum ​Viable Product

The first step on the creation of Version 2.0 was to create an M.V.P whit just enough features to satisfy early customers and to provide feedback for future product development.

Low and Hi fidelity Mockups & Prototypes

I created a set of Low and Hi fidelity mockups and prototypes allowing me to turn the design ideas into something more tangible and testable.

This step was key to collect feedback at an early stage.

In this example, a flow where the User could add an item to the Cart and proceed to the Checkout screen, this would be achieved by just simple actions.

Creating a new customer and adding it to the current sale.

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Building a Library of Components

Consistency and cohesion are essential when creating enchanting experiences for users; this allows

the recognition of elements throughout the product, creates patterns of behavior and prevents the user from having doubts when new screens are presented. The system would help saving time for developers

and designers since the components are reusable and allow them to focus on what is most relevant

in product design, solve problems for users.

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01

Core Metrics (Vertical Rithym)

& Color Palette

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02

Set of cards and specifications

for handoffs

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03

Custom built Pop-overs

using iOS components

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04

Grid system for multiple

screen sizes.

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05

Text styles for both light and

dark backgrounds.

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06

Text fields, buttons and

toast notifications.

Hi-Fi Mock-ups

Here some of the screens showing the login, product catalog, product groups, checkout, and product detail view screens.

The Impact & Benefits

The new version has reflected only positive changes; this can be seen in the indicators presented below. The users have shown great satisfaction and a high level of engagement. Also, suggestions and opinions were collected from our users; most of them regarding features that users expect to have in a more advanced POS, however, some of them are part of the product roadmap, and these features will be implemented shortly.

Happiness

Satisfation, likelihood of recommendation

V.2

Engagement

How much a user is using the solution

V.2

Adoption

Users adopting the product

V.2

Retention

How many users stick around

V.2

Task Success

Time to task completation

V.2

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